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Administrator (Connections Plannning) - tRIIO

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Our gas engineering team are seeking an experienced Administrator to join the planning department in Leicester.

tRIIO specialise in delivering the design and contracting services for the UK’s gas distribution network and providing the best possible service to our customers.

Working in partnership with Cadent (formerly National Grid) to improve the supply of gas to millions of people living and working in North London and the East of England.

You will be accountable for processing, planning and managing orders on behalf of customers who have applied for a new gas supply. This role requires strong attention to detail, to ensure accurate data records are created in the client work management system.



  • To maintain a good relationship with the Customer and respond to all enquiries

  • To maintain accurate data records in the client work management system

  • To plan and schedule customer orders within Guaranteed standards of performance

  • To follow defined work management processes at all times

  • To identify and escalate potential cost/customer issues to the Team Leader before problems arise

  • To be flexible and multi skilled [tRIIO will provide suitable and appropriate training accordingly] in order to cover for planned and unplanned absencesTo carry out other duties as and when required. 

We're looking for:


  • Previous customer experience
  • Strong administration experience
  • Ability to manage complex work management databases
  • Experience of using Microsoft Office applications
  • Experience of working on SAP modules
  • A knowledge of Streetworks notices and permits is desirable
  • Experience in Utility Contracting or Gas preferred but not essential


tRIIO is a joint venture organisation, owned by Morrison Utility Services and Skanska UK. Applying for this position could lead to employment within either parent company.


Please note that the closing date for this vacancy may be subject to change any time at the sole discretion of the Business.







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